On October 5th 2011 we purchased our very first flat screen television. After weeks of researching and speaking with colleagues I decided to go with Panasonic. We purchased from the Electronics Expo a Viera 50″ G25 Plasma (TC-P50G25). The whole family was impressed. It was jammed packed with features like an SD Card slot, DLNA for streaming multimedia from our NAS w/ built-in Ethernet to handle all that “Jazz” w/ stunning picture quality. We could not have it any better, but as luck would have it – four months later we had a hairline fracture due to our kids toy hitting the set. Our four year additional warranty – void! To save your eyes on further reading, customer service was the worst!
Called Panasonic and the store we purchased from (Electronics Expo) – no one would help!
A few months later, I figured – eh, why not? It was accidental damage, let’s just stick with Panasonic. But this time I decided to purchase from Amazon. We went with what was essentially a newer version of our previous set, a Viera TC-P50GT30. It was a bit thinner and I figured, eh why not get a screen proctor? So I did and purchased a TV Armor TV Screen Protector plexiglass. A good year went by and I felt really good about the purchase. A little less than two years and the darn thing would not turn on! However, we were greeted with the friendly “seven blinks of death”. Go figure! And this time I did not purchase the extended warranty – _all_types_of_expletives_here_ !! They don’t make televisions like they used to, eh? The older CRTs lasted decades.
This time around I am not in the mood to purchase another television and if it ends up happening it definitely will not be Panasonic.But, I think I may be able to save the day. Why? I picked up the Panasonic Plasma Technical Guide and Troubleshooting Flowchart and I am feeling lucky. On slide 48 of the pdf is the start of troubleshooting the 7 blinks failure. In short, the problem is either from a faulty SC, SU – SD (these are a pair) or SS board from what I have read and saw on you tube. I could be wrong.
I did open up the set and located the boards that I think may be the problem as can be seen below:
The next step is to locate and purchase the necessary spare parts. Fingers crossed and I will post my findings good or bad. Say tuned!
At some point, you need to do things yourself. Sadly, warranties only covers things that won’t happen.
Anyway, you’re on the good path! Looks like you will soon be opening a hacker space in your basement 🙂
Cheers
Nicolas,
That is very true, unfortunately. And, considering I now two broken televisions I may as well start tinkering around with the internal components.
Cheers